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Home User Support

Computer support specifically designed for both
home and home office users.

On-site Service - Complete IT® will come to you!

Have a technician out to your home to fix a computer problem.
Our on-site services also operate after-hours so that we can fix your
computer at a time convenient to you - whether it’s in the evening or on the weekend.


Cost effective support...

Complete IT's qualified technicians have seen a wide variety of problems enabling them to identify and rectify your problems quickly – saving you time and money.

After-hours services for residential customers are provided at the same rates as during business hours so no penalty.

And don't forget, we are also seniors friendly. Simply present your Seniors card for an immediate seniors discount on our residential support charges.  

To book a friendly support technician to come out to your premises, please
call 1300 732 850 or e-mail us

Home Tuition

Need Computer Assistance? Is there something you would like to do with your computer but are simply aren't sure how to do it? Why not consider individual instruction from our one of our support team we can provide tuition specifically designed to help you with your computer in the areas you need it. Whether it's learning how to use a new program, scanner, digital camera or how to configure your new mobile phone with your computer, or any other training need - we can help!

We pride ourselves on providing customised or personalised training tailored to the needs of your expertise and experience.

Give us a call to discuss how we can help you with your computer.

Software Training

Get your computer skills up to scratch.
Are you returning to the workforce?
Do you need specific computer skills for that job and/or promotion?
Have you lost your secretary/PA and need some computer training?

Troubleshooting

Computers comprise of a number of different hardware components and even more varied collection of software applications. With such a enormous array of possible combinations it is no wonder that so many things can go wrong. Being able to identify these problems quickly and efficiently is what we do.

Home and business user environments can encounter apparently unexplained computer failures at any time. These failures are not only frustrating for the user but can also become quite costly and time consuming.

Complete IT tries to save you time, money and the frustration by identifying and rectifying problems quickly. Out support team deal with these issues such as these on a regular basis and this is what makes them good at computer troubleshooting. Experience is the key. Our support team have learnt ( sometimes the hard way) to recognise various symptoms and how to resolve them. You can benefit from our teams experience.

Repairs

Relax and remove the inconvenience of dismantling your computer and lugging it off to a repair shop every time it needs repairs and then having to wait a week or more to get it back?

Our Support team will come to your home or office to either provide on-site assitance for your misbehaving notebook and desktop PCs. If we need to perform the repairs off site we will return the machine, connect it and demostate operability to you before we leave. So don’t' let hardware or software issues give you grief., call Complete IT for hassle-free computer repairs and service.

Upgrades

If your computer struggling to keep up with you, it may be too slow? perhaps it doesn't have enough memory? There are a number of improvements you can make to your computer to give you that extra increase in performance. Complete IT can provide computer component upgrades for all types of desktops and laptops

NB. Not all of the components can be upgraded and, in some cases it is more cost-effective for you to simply purchase a new machine. Complete IT technicians will a evaluate your machine and recommend the appropriate action to take. If it is more cost effective to replace your computer then Complete IT can arrange for all of your documents, files, photo's, music and e-mails to be migrated to your new computer. We can Install the computer, connect it to the Internet and existing peripherals such as printers and scanners etc. We can take the stress out of replacing or upgrading your computer.

Home Networking Wired & Wireless

With broadband Internet now available to all, it seems unimaginable for many homes to have computers without enjoying all the benefits networking has to offer.

Home users will typically use computer networking when there is more than one computer in the house. Simple networking in the home allows users to share the internet connection, files between users and the printer.

Complete IT is experienced in all aspects of computer networking and Internet technologies such as ADSL, Cable, Wireless, ISDN, Ethernet, VPNs, and even dial-up.

We can help you with all of your networking requirements – from your home internet connection to data cabling your house and or providing you with a wireless connectivity solution.

So if you would like a cabled home network or the freedom of having secured wireless connectivity to use you computer in the spare room or outdoors by the pool or in the garden to access the Internet and local resources. Then we have the answers. Complete IT has a dedicated team of engineers to provide both data cabling and wireless networking services to homes and businesses alike.

Internet Security

Internet security for all computer users has become extremely important.

Is your computer and your personal/ business information secure? The only guarantee that your computer is safe from external attack is not to have it connected to a network or the Internet. This however is not really practical given our increased reliance on the Internet for business or home usage.

Did you know that when your home or business computers have access the Internet it means that everyone on the Internet potentially has access your computer(s). It like having your front door wide open so you can come and go as you please, the only problem is that so can anyone else. So any files or personal information available on your computer is available to them plus your computer is also be more vulnerable to viruses and other threats..

The safest and most secure method to safeguard your computer is with a firewall. A firewall controls all access between your business or home computer network and the Internet by checking activity and making sure only information you want to share is accessible. A firewall acts like a security guard at your front door who restricts access and safeguards your computer from unauthorised access.

Most computers have the ability to run firewall software and many of today's broadband Internet modems and routers also have built-in firewall so you shouldn't need any hardware to protect your personal or business data.

Complete IT can ensure that you are protected by installing firewalls and other security measures for protection. So don’t let your home or company's files fall victim to unauthorised access.

Computer Maintenance

All computers require regular maintenance to ensure trouble-free use. It is not just business computers that require maintenance, it is just as important to keep your home computer serviced and maintained regularly to help reduce the risk of data loss.

Complete IT can provide you with regular computer maintenance which minimises the chances of something going wrong. We make sure your computer is up-to-date with the latest versions of software, Operating System patches and that you have an appropriate level of security implemented.


 Complete IT provides on-site computer services to the following areas
 
   
  • Artarmon
  • Allambie
  • Allambie Heights 
  • Avalon
  • Balgowlah 
  • Bayview
  • Beacon Hill
  • Belrose
  • Bilgola
  • Brookvale
  • Cammeray
  • Castlecrag

  • Castle Cove
  • Chatswood
  • Church Point
  • Clontarf
  • Collaroy
  • Cremorne
  • Cromer
  • Crows Nest
  • Curl Curl
  • Davidson
  • Dee Why
  • Duffys Forest

  • East Killara
  • East Lindfield
  • Fairlight
  • Forestville
  • Frenchs Forest
  • Freshwater
  • Harboard
  • Ingleside
  • Killara
  • Killarney Heights
  • Lane Cove
  • Manly

  • Manly Vale
  • Mona Vale
  • Mosman
  • Narraweena
  • Neutral Bay
  • Oxford Falls
  • Roseville Chase
  • St Ives
  • Seaforth
  • Terrey Hills
  • Turramurra
  • Willoughby